---
title: Code Of Conduct
---

# A CULTURE THAT’S UNRIVALED IN THE MORTGAGE INDUSTRY.

UHM’s culture is based upon a Code of Conduct that’s been the basis for our success for more than 50 years. Through these ten pillars, we recognize that TRUST is the most important ingredient in creating relationships with the mortgage professional.

![jim-cropped_1](https://22018491.hs-sites.com/hs-fs/hubfs/jim-cropped_1.png?width=1452&height=888&name=jim-cropped_1.png)

## Our Code of Conduct

Our team brings a wealth of knowledge, experience and dedication to the table that can’t be matched.

![1bullet](https://22018491.hs-sites.com/hubfs/1bullet.svg)

## BE ENGAGED AND PASSIONATE

Your fellow partners are counting on you.

![2bullet](https://22018491.hs-sites.com/hubfs/2bullet.svg)

## COMMIT TO YOUR FELLOW PARTNERS

Partners must commit to growth, productivity, & execution. The foundation of all future success!

![3bullet](https://22018491.hs-sites.com/hubfs/3bullet.svg)

## RESEARCH BEFORE YOU REACT

Do the research before you react. Partners will thank you!

![4bullet](https://22018491.hs-sites.com/hubfs/4bullet.svg)

## OVER COMMUNICATE

Over-communicate with everyone: Customers, Realtors, Brokers, and Fellow Partners.

![5bullet](https://22018491.hs-sites.com/hubfs/5bullet.svg)

## RESPECT FELLOW PARTNERS

Respect fellow Partners. Never have a verbal conflict with anyone over anything. If you do, all Partners lose.

![6bullet](https://22018491.hs-sites.com/hubfs/6bullet.svg)

## BE TIMELY

Have fun but always get it done on time!

![7bullet](https://22018491.hs-sites.com/hubfs/7bullet.svg)

## GAIN THE COMPETITIVE EDGE

Training, Coaching and Accountability for all. A commitment to success!

![8bullet](https://22018491.hs-sites.com/hubfs/8bullet.svg)

## CREATE RAVING FANS

Every day create "Raving Fans” of Customers, Realtors, Brokers, and Fellow Partners.

![9bullet](https://22018491.hs-sites.com/hubfs/9bullet.svg)

## MAINTAIN A POSITIVE WORKPLACE

Create and maintain a positive work environment with all other partners.

![10bullet](https://22018491.hs-sites.com/hubfs/10bullet.svg)

## PROMISES KEPT

Every day, live by our slogan, 'Promises Kept'.

![Union Home Promise Kept](https://22018491.hs-sites.com/hubfs/raw_assets/public/UhmTpo/UhmTpoTheme/images/TPO_Logo_Lockup.png)

**Join Us **

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**Company **

- [About Us ](https://22018491.hs-sites.com/about-us)
- [Leadership ](https://22018491.hs-sites.com/leadership)
- [Code of Conduct ](https://22018491.hs-sites.com/code-of-conduct)
- [Privacy Policy ](https://22018491.hs-sites.com/privacy-policy)
- [Approved States ](https://22018491.hs-sites.com/approved-states)

**Resources **

- [Video Library ](https://22018491.hs-sites.com/video-library)
- [Approved Warehouse Lenders](https://22018491.hs-sites.com/ndc-warehouse)

**My Account **

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- [Partner Login ](https://www.uhmgo.com/)